Privacy Policy

Your privacy matters

This Privacy Policy explains how Ntekuma collects, uses, and protects your personal data. We believe in transparency and giving you control over your information.

Last updated: February 2026

Privacy at a Glance

We don't sell your data

Your personal information is never sold to third parties

Encryption everywhere

All data is encrypted in transit and at rest

You're in control

Access, export, or delete your data anytime

Minimal collection

We only collect what's necessary to provide the service

Data We Collect

Data Type	What We Collect
Account Info	Email address, login metadata, authentication tokens
Usage Data	Build activity, feature usage, logs, and preferences
Your Content	Prompts, uploads, and generated files in your workspace
Payment Info	Billing details (processed by our payment provider)

How We Use Your Data

Provide and operate the Ntekuma service
Generate outputs based on your prompts and uploads
Improve service quality and develop new features
Prevent abuse and ensure platform security
Process billing and manage your account
Communicate important updates and support

Data Sharing & Processors

We do not sell your personal data.

We share data only with service providers that help run the platform (AI model APIs, payment processors, hosting). These providers process data solely to deliver their services under strict agreements.

Your Rights

Depending on your location, you may have the following rights:

Access

Request a copy of your personal data

Correction

Update inaccurate information

Deletion

Request removal of your data

Export

Download your data in a portable format

Objection

Object to certain data processing

Restriction

Limit how we use your data

To exercise these rights, contact us at privacy@ntekuma.com.

Security & Retention

Security Measures

• TLS 1.3 encryption in transit
• AES-256 encryption at rest
• Access controls and auditing
• Regular security assessments

Data Retention

• Active account data: While account exists
• Deleted account: 30 days, then purged
• Logs: 90 days for security
• Legal holds: As required by law

International Transfers

Your data may be processed in multiple regions depending on provider infrastructure. We use contractual safeguards (Standard Contractual Clauses) and technical measures to protect data during international transfers.

Children's Privacy

Ntekuma is not intended for children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

Policy Updates

We may update this policy as our service evolves. Significant changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

Privacy Questions?

Contact our privacy team at privacy@ntekuma.com for any questions about this policy or your data.